Privacy Policy

Privacy Policy

Effective Date: 01/01/2023

  1. Introduction

Welcome to Green Dog! At Green Dog, we value your privacy and are committed to protecting your personal information in compliance with the UK privacy policy and the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your data when you shop on our website www.greendog.pet.

1.1 What data does Green Dog collect?

When you place an order on our website, we collect the following information to process and deliver your handmade dog accessories:

  • Full Name
  • Phone Number (optional)
  • Address
  • Email Address

1.2 How do we collect this data?

We collect this data during the checkout process through secure payment gateways like PayPal or Stripe. The information you provide is stored on our website account to ensure accurate delivery of your order. Additionally, we receive purchase confirmation and delivery details from PayPal or Stripe.

1.3 Why do we collect this data?

We need your Full Name and Address to deliver your orders to the correct location. Your Email Address allows us to communicate with you regarding any order-related updates or product previews, if you choose to receive them.

1.4 Do we share this data?

We value your privacy and do not share or sell your data with any third parties. However, we will share your Full Name and Delivery Address with the chosen delivery company (e.g., Royal Mail or Local Courier) to ensure successful delivery of your order.

  1. Using Your Data for Marketing Purposes

2.1 Opting In

We respect your choices, and we require your explicit consent before sending any marketing or promotional emails. You must subscribe to our mailing list voluntarily for us to use the data you provide for marketing purposes. If you choose not to subscribe, your email address will never be used for marketing.

2.2 Opting Out

You have the right to unsubscribe from our marketing emails at any time. Every marketing email we send will include an unsubscribe link that allows you to remove yourself from our mailing list. Once unsubscribed, you will not receive further marketing emails from Green Dog unless you choose to re-subscribe in the future.

  1. How do we keep your data secure?

We prioritise the security of your data and employ strict measures to protect it from unauthorised access, disclosure, or alteration. Our website uses industry-standard security technologies to safeguard your information.

  1. Requesting a Copy of the Data we hold

4.1 The process

You have the right to request a copy of all the data we currently hold about you. We are legally obligated to provide this information to you free of charge within one month of your request.

  1. Requesting we delete all data we hold

5.1 The process

If you wish to have all your information removed from our records, we will comply with your request as required by law.

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at [hello@greendog.pet]. By shopping on www.greendog.pet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein.

Please note that this Privacy Policy may be updated from time to time, and any changes will be posted on our website with the revised effective date.