Privacy Policy

Effective Date: 26/09/2024

Introduction

Welcome to Green Dog! We are committed to safeguarding your personal information in compliance with UK privacy regulations and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your data when you shop on our website, www.greendog.pet.

1. Data Collection

1.1 What Data Does Green Dog Collect?

When you place an order, we collect the following information to process and deliver your handmade dog accessories:

  • Full Name
  • Phone Number (optional)
  • Delivery Address
  • Email Address

1.2 How Do We Collect This Data?

We gather this information during the checkout process through secure payment gateways such as PayPal or Stripe. Your data is securely stored in your website account to ensure accurate order fulfilment. We also receive purchase confirmations and delivery details from these payment services.

1.3 Why Do We Collect This Data?

  • Your Full Name and Delivery Address are essential for accurate shipping of your order.
  • Your Email Address enables us to keep you updated on your order status and, if you’ve opted in, provide you with product previews and promotions.

1.4 Do We Share Your Data?

Your privacy is paramount to us, and we do not sell or share your data with third parties. However, we will share your Full Name and Delivery Address with our trusted shipping partners (e.g., Royal Mail or local couriers) to facilitate order delivery.

2. Using Your Data for Marketing Purposes

2.1 Opting In

We only use your data for marketing if you give us explicit consent. You can opt into our mailing list voluntarily to receive updates on new products, promotions, and more. If you choose not to subscribe, your email will not be used for marketing purposes.

2.2 Opting Out

You may unsubscribe from our marketing emails at any time. Each promotional email will contain an unsubscribe link, allowing you to remove yourself from the list immediately. Once unsubscribed, you will not receive further marketing emails from Green Dog unless you re-subscribe in the future.

3. Keeping Your Data Secure

We take the security of your data seriously. Our website uses industry-standard encryption and security measures to protect your information from unauthorised access, disclosure, or alteration.

4. Your Rights

4.1 Requesting a Copy of Your Data

You have the right to request a copy of the data we hold about you. We will provide this information free of charge, within one month of your request, as required by law.

5.2 Requesting Data Deletion

You also have the right to request the deletion of all your personal information from our records. We will comply with your request in accordance with legal requirements.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, feel free to contact us at [hello@greendog.pet].

6. Policy Updates

Please note that this Privacy Policy may be updated from time to time to reflect changes in regulations or our business practices. Any updates will be posted on this page, along with the revised effective date.

By continuing to shop on www.greendog.pet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described.