Our Policies & Compliance

Policies & Compliance

Welcome to Green Dog! We are committed to ensuring a seamless and transparent shopping experience for our customers. Below, you will find our key policies, which outline how we operate in compliance with relevant regulations and ensure your satisfaction at every step. Please take a moment to review them before making your purchase.

Section 1: Privacy Policy & GDPR Compliance

Your privacy matters to us. Learn how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

  • Understand your rights regarding data access, correction, and deletion.
  • Find out how to exercise your rights and manage your personal data preferences.

Section 2: Shipping Policy

We aim to deliver your handmade dog accessories with care and efficiency.

  • Discover our shipping process, including estimated delivery times for orders within the UK, EU, and worldwide.
  • Review any additional shipping charges based on your location.

Section 3: Return & Exchange Policy

We’ve made returning and exchanging items easy and hassle-free.

  • Learn about our eligibility criteria and timeframes for returns and exchanges.
  • Find out how to initiate a return or exchange if your order doesn’t meet your expectations.

Section 4: Terms of Service

Review the terms and conditions that govern the use of our website, www.greendog.pet.

  • Understand your rights and responsibilities as a customer and website user.
  • Familiarise yourself with our intellectual property rights, website usage policies, and more.

Contact Us

Have questions about our policies or need assistance? Reach out to us at [hello@greendog.pet], and we’ll be happy to help.

Policy Updates

Please note that our policies may be updated periodically to reflect changes in our operations or compliance with new regulations. Any revisions will be posted here, along with the updated effective date.

At Green Dog, transparency and customer satisfaction are at the heart of everything we do. By shopping with us, you agree to these policies, ensuring a smooth and enjoyable experience.

Start browsing now and discover our exquisite collection of handmade dog accessories. Your satisfaction is always our priority!